Tech Support

Student Number (A#)

OneACCS Login Page

If you do not know your student number (A#), please contact Admissions by emailing or by calling 256-840-4218.


Blackboard Login Page

Username: Your username is your student number (Axxxxxxxx).

Password: Your default password is your 6-digit date of birth in the MMDDYY format.

NOTE: Course-specific issues (e.g. missing content, requests to resubmit work, requests to submit work late, etc.) must be emailed directly to the course’s instructor. If the instructor determines that the issue is a technical problem, they will direct you to contact technical support.

Technical Support Contact: Email the Office of Online Learning at Be sure to include your full name and your A#. For login issues, also include your date of birth in your email. For issues with a specific course, please include the course number, name, and CRN, along with a description of the issue you are experiencing.

Email/Student Webmail

Student Webmail 

Access the link through (select "Student Webmail" from the links at the top of the page) or (Choose "Sign In" in the top right corner).

Password: The default password is !SNEADMMDDYY (with the MMDDYY being your six-digit birthdate). You must include the exclamation point in the password.

Email Address: Your email address is your full student number (A#) followed by

Technical Support Contact: Email Ms. Jerri Gullion ( in our IT Department for assistance. Be sure to include your full name, your A#, and your date of birth in your email.

McGraw Hill Connect

Some courses require the use of McGraw Hill Connect. If you experience issues with MH Connect, you should first contact your instructor. For technical issues, you may contact McGraw Hill at:

Support Website:

Phone: (800) 331-5094

Hours of Operation:
  • Sunday: 12:00 PM to 12:00 AM EST
  • Monday-Thursday: 24 hours
  • Friday: 12:00 AM to 9:00 PM EST
  • Saturday: 10:00 AM to 8:00 PM EST
Email: Go to and complete the Contact Us form. 


OneACCS Login Page

User ID: Your username is your student number (Axxxxxxxx).

PIN: Your PIN is your 6-digit date of birth in the MMDDYY format.

Technical Support Contact: Email Student Services ( and include your full name (first, middle, and last names), A#, and your date of birth.